A former nurse and stroke patient applauds her exceptional care at Henry Mayo.
Former nurses can make tough patients, but Leonor Zambrano of Canyon Country had nothing but high marks for Henry Mayo following a four-day stay after her stroke.
On April 30, 2014, Zambrano was in the kitchen cooking with her husband when, opening her mouth to speak, she found she could form only certain words. Her husband immediately called 911, and an ambulance arrived quickly.
“I was a little resistant at first,” she said. “I asked if I could be left at home because I thought it was just a temporary thing, but I was put on oxygen and told it was best to go to the hospital.”
Within minutes, Zambrano was on her way to Henry Mayo’s Emergency Department, where her care was managed by Dr. John Meher. “Dr. Meher coordinated everything quickly and, along with the Emergency Department staff, saved my life. He is a brilliant young professional,” Zambrano said. “I’m so grateful because in a stroke situation, you can die immediately or suffer serious consequences.”
Zambrano was transferred to the MedSurg department and stayed at Henry Mayo until May 3. What she found there impressed her as well. “The staff was fantastic, right down to the nursing assistant. I could call anytime and ask questions. That made me feel comfortable,” Zambrano said.
The technology used at Henry Mayo was another asset, according to Zambrano. “Medication is computerized and so organized, you have no doubts in trusting the process,” she said. “Staying at Henry Mayo was one of the best hospital experiences I’ve had in 80-plus years, both personally and professionally. It is a very well-run institution.”
Today, Zambrano, 82, is feeling much better and is even planning a trip to Colombia, South America, with her husband. “Every day I say, ‘Oh my God, I am very grateful.’ Having a stroke was a very scary situation, and I couldn’t help but worry about my husband having to take care of me if I became seriously debilitated,” she said. “I owe the most to Henry Mayo. Everyone was just so incredible. I’m very impressed and very thankful.”